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Billing Systems Configuration Analyst



Posted on Thursday, April 27, 2023


The Billing System Configuration Analyst is responsible for providing support and maintenance to end users for additions and changes to Master Files within the assigned Billing System(s). The Billing System Configuration Coordinator will review, categorize and complete change request as they enter the Billing Support change request system. This position will work directly with outside billing system vendors to complete EDI, ERA and EFT setup and maintenance. Additional duties include gathering and reporting data as well as auditing.


  • Categorize change request received in the billing support change request system.
  • Obtain the appropriate levels of requirements, approvals, and information necessary for each change request.
  • Document, organize and oversee all supporting information regarding change requests.
  • Complete and submit the appropriate set up forms or documentation needed to complete the change request.
  • Notify the appropriate parties of updates regarding status, timelines and implementation of change.
  • Ensure all necessary documentation is obtained and has received the appropriate level of quality control, approval and testing.
  • Prepare reporting regarding status of unassigned, open, closed, and archived change requests.
  • Prepare, review and report data for recurring change request audits in a timely manner.
  • Prepare, review and report data for master file audits in a timely manner.
  • Assist as needed to perform other related duties and special projects as required.
  • Serves as primary liaison with departments including but not limited to Information Technology and Engineering regarding Billing System Applications.
  • Responsible for providing or recommending system support, system enhancements, and overall billing system development and integration with other applications.
  • Reviews billing reports and statistical data looking for trends and patterns.
  • Oversees and coordinates updates to interface tables and other master file components.
  • Provides feedback and guidance on requested changes and performs impact analysis on requested changes.
  • Leads special projects for the billing department related to systems or related assignments.
  • Approves system changes and process enhancements for billing systems extracts to a data warehouse.
  • Assists with the development of internal controls, policies, and procedures.
  • Reviews and approves maintenance requests related to changes/updates to billing systems.
  • In conjunction with IT, oversees system administrator for database application, testing, user administration, security access and end-user training. Responsible for software maintenance and installation of upgrades
  • Oversees projects involving billing systems using formal Project Management methodology.
  • Oversees the development of business requirements for billing projects and leads the process through Testing and movement to Production in conjunction with relevant parties.
  • Develops, recommends, and leads the implementation of process changes that positively affect workflow and maximize efficiencies.
  • Responsible for documentation of Billing system related processes and end user procedures, researching and recommending Billing system solutions as required by business needs


  • Bachelors Degree or equivalent required
  • 2-5 years of relevant work experience in the Healthcare Industry.
  • 2-5 years of system configuration and master file maintenance is preferred
  • Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
  • Strong insurance billing knowledge and payer requirements.
  • Drive for results (Service, Quality, and Continuous Improvement), ensuring procedures and processes are in place that lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement.
  • Proficient verbal and written communication skills. Demonstrate willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results.
  • Strong problem solving abilities.
  • Teamwork, commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
  • Customer Service Focus to demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.


The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$50,400$75,600 USD


Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.


Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page