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Engineer, Instrument Development and Support

NanoString Technologies

NanoString Technologies

Customer Service
Multiple locations
Posted on Friday, April 12, 2024

Our Mission is to Map the Universe of Biology.

As the pioneer in the field of spatial biology, NanoString enables scientists across the globe to envision molecular interactions in three dimensions with three different systems, the nCounter® Analysis System, the GeoMx® Digital Spatial Profiler (DSP) and the CosMx™ Spatial Molecular Imager (SMI) platform. As a result, scientists can see the multiomic expression of genes and proteins in the natural context of tissue structure. The secret sauce to the company’s success is our people, who are committed to excellence and dedicated to catalyzing the next biological revolution. Collectively, we live our corporate values of ambition, grit, ingenuity, authenticity, and customers every day.

The Engineer I/II works closely with a cross functional team to help improve the existing NanoString platforms, primarily CosMx and GeoMx. The Engineer is responsible for supporting and servicing instruments within R&D, and secondarily assist in next generation development as needed. The work involved will be highly interdisciplinary including elements of optics, fluidics, hardware control, and software. The individual in this role will regularly interact with hardware engineers, molecular biology scientists, software engineers etc. Ideal candidate for this role will be self-motivated, keen on learning to troubleshoot hardware problems and excited to work in an everchanging R&D environment.

Essential Duties:

  • Maintain and support NanoString Platforms within R&D onsite in Seattle. Engage with various stakeholders and resolve issues as they arise in a timely manner.
  • Provide feedback to internal teams to address failure points and make system reliability improvements
  • Support in the development of new instruments, measurements, testing, and analysis
  • Support both commercial systems with official procedures and prototype systems with less documented information
  • For commercial systems, complete new equipment installations, preventative maintenance activities, and emergency repairs with proper supporting documentation in compliance with Quality Assurance procedures
  • Communicate with internal customers, both in person and via electronic means, and interact with systems for tracking logging issues/status.

Minimum Qualifications:

  • B.S. in biomedical, mechanical, electrical or related engineering field
  • Strong troubleshooting skills. Specifically, in the areas of: General electronics, electromechanical systems, automation, liquid handlers, computers, and associated networking components
  • Capable of working independently and in a team environment, communicating relevant scientific data effectively in oral and written format, working in a timely manner to meet defined deadlines.
  • General understanding of IT and basic networking setup
  • Ability to lift, carry, push, pull or otherwise move approximately 80-100 lbs. on an infrequent basis.

Preferred Qualifications:

  • 2-5 years of experience working as an engineer in the life sciences industry or relevant field service
  • Hands-on experience with laboratory instruments preferably in the biotech / life science / automation field(s).
  • Experience performing development/maintenance/repair work on prototype instruments
  • Ability to diagnose software/hardware errors in prototype systems preferably those used for biomolecular assays
  • Familiarity with fluorescence microscopy and automated mechatronic systems
  • Experience with automation of hardware testing through software programming (Python or C# preferred)
  • Experience in fabricating prototype parts through machining/3D printing will be a plus
  • Experience with mechanical CAD software (preferably SolidWorks or equivalent)
  • Experience with automating basic data plotting and analysis

Target Base Salary Range:

$74,000-$105,000

Base salary is an integral part of NanoString’s total compensation package. Base salary considers an individual’s skills, experience, and competitive market value. The base salary range represent what NanoString pays for a job within a salary grade based on external market data in comparison to similar positions from other companies in our industry. Employees generally enter a salary grade at the lower-to-mid-point in the range.

Base salary is an integral part of NanoString’s total compensation package. Base salary considers an individual’s skills, experience, and competitive market value. The base salary range represent what NanoString pays for a job within a salary grade based on external market data in comparison to similar positions from other companies in our industry. Employees generally enter a salary grade at the lower-to-mid-point in the range.

Other compensation elements include a discretionary annual bonus, incentive compensation for sales roles, comprehensive benefit plans and paid time off, including designated holidays.

NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.

COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.

Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com.