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Spatial Regional Account Manager (MN/WI/IA/MO)

NanoString Technologies

NanoString Technologies

Sales & Business Development
Multiple locations
Posted on Wednesday, January 17, 2024

Our Mission is to Map the Universe of Biology.

Improving the human condition is what fuels our passion for finding new ways of enabling scientific exploration. As a company, we strive to create end-to-end solutions that are simpler, easier, faster and more relevant to today’s life science challenges.

As the pioneer in the field of spatial biology, NanoString enables scientists across the globe to envision molecular interactions in three dimensions with three different systems, the nCounter® Analysis System, the GeoMx® Digital Spatial Profiler (DSP) and the CosMx™ Spatial Molecular Imager (SMI) platform. As a result, scientists can see the multiomic expression of genes and proteins in the natural context of tissue structure.

Since our founding in 2003, we have earned a reputation as a respected, trusted pioneer of innovative technologies that support our customers in their relentless pursuit of answers. Our products are based on a novel digital molecular barcoding technology invented at the Institute for Systems Biology (ISB) in Seattle under the direction of Dr. Leroy Hood.

With our technologies, our customers continue to extend our understanding of biology to answer previously unsolvable questions with consistent, reliable results.

However, NanoString is much more than innovative products. The secret sauce to the company’s success is our people, who are committed to excellence and dedicated to catalyzing the next biological revolution. Collectively, we live our corporate values of ambition, grit, ingenuity, authenticity, and customers every day…and never stop asking “What if?”

This Regional Account Manager will provide strategic direction and tactical focus for Spatial Platforms within the assigned territory to meet and exceed quarterly and annual revenue goals. The sRAM is responsible for identifying and establishing relationships with new customer accounts for the sale of Spatial capital equipment and pilot projects leading to instrument sales. The sRAM will work closely with Sales, Marketing and Field Application teams to ensure successful partnering to achieve territory revenue goals. The sRAM is responsible for generating revenue by selling directly to customers primarily via face-to-face customer interactions.
  • Establish relationships with new accounts and secure sales with new customers that achieve assigned sales quotas including monthly and quarterly targets.
  • Drive the entire capital equipment sales cycle from initial customer engagement to closed sales including pilot projects.
  • Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking and partnering with Field Application Scientists and other sales roles.
  • Qualify prospects against company criteria for ideal customers and sales stage gating.
  • Consult with prospect about business challenges and requirements, as well as the range of options and value proposition of each.
  • Maintain a high level of relevant domain knowledge related to Spatial Platforms in order to have meaningful conversations with prospects.
  • Identify and present to key decision makers including senior executives and managers.
  • Work with technical support and marketing product specialists where required to address customer requirements.
  • Develop and maintain territory plans with Marketing and Field Applications team, which outline how sales targets will be met on an ongoing basis.
  • Develop and maintain account plans that identify opportunities for company to deliver value, strategic motivators, main stakeholders, buying processes and forecasted sales.
  • Highly effective CRM management including detailed notes on prospect and customer interactions and funnel management to enable forecasts on best case and most likely sales revenue for current and next quarter.
  • Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers (i.e. cell sorting and quality antibodies).
  • Partner with Marketing to plan and execute lead generation campaigns.
  • Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation.
  • Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.
  • Identify sales support requirements and work with marketing to develop improved sales tools.
  • Be a positive representative of the company and its brand in the marketplace.
  • Conduct all sales activities with the highest degree of professionalism and integrity.

Qualifications and Requirements (Education, Experience, Specific Skills):

  • MS or BS in Molecular Biology, Biochemistry or related field
  • A strong understanding and familiarity with genomics products and gene expression technology is required. Knowledge in the areas of areas of copy number variation, miRNA, single cell and/or spatial biology tissue processing preferred.
  • A minimum of 5 or more years of field experience with a proven track record of success.
  • Excellent communication skills, as well as a pre-existing knowledge of the life sciences market and accounts in the territory preferred.
  • Ability to create and deliver highly effective presentations.
  • Strong working knowledge of the sales process (quoting, purchasing, revenue recognition) as well as a good understanding of the Miller Heiman selling process and terminology required.
  • An ability to travel 25-50% of the time (territory dependent).
  • Ability to create and deliver highly effective presentations
  • Highly self-motivated with a desire to participate in the growth and success of the commercial team.
  • Effective organizational and administration skills including CRM and process documentation experience with a focus on accuracy and efficiency.
  • Exceptional communication skills, both verbal and written.
  • Excellent time management and project management skills.
  • Ability to effectively participate in cross functional teams to launch new products or investigate customer issues

NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.

COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.

Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com.