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QA Manager

Komodo Health

Komodo Health

Quality Assurance
United States
Posted on Tuesday, April 16, 2024

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

Team: Our QA engineers are essential to business success at Komodo. We play a key role in validating our API layer from data quality, metrics, security, etc. Our team operates at the forefront of defining excellence in software quality assurance and shaping the future of our digital solutions.

Mission: As a QA Manager at Komodo, your mission is to champion excellence in software quality assurance practices, ensuring that our products consistently meet the highest standards of reliability, performance, and usability. By leading a team of dedicated QA professionals, you will drive the development and implementation of robust testing strategies, foster collaboration across cross-functional teams, and align QA initiatives with our organization's strategic objectives. Your relentless pursuit of process improvement and your commitment to fostering a culture of continuous learning will be instrumental in elevating our product quality and delivering unparalleled value to our customers.

Looking back on your first 12 months at Komodo Health, you will have…

  • Crafted a comprehensive test strategy that includes risk analysis, test environment specifications, and regression planning. This strategy should be continuously refined to adapt to changing requirements and new learnings from the QA processes.
  • Built bridges between QA engineers across Legacy Apps, Platform, and MapLab. This includes promoting knowledge sharing, reducing duplicated effort, and ensuring consistent and aligned QA processes across products.
  • Mapped out priorities effectively, ensuring that the QA team focuses on areas that yield maximum business impact. This alignment will consider current organizational resources, project timelines, and strategic goals.
  • Ensured everyone understands their role, set clear performance benchmarks, and provide regular feedback for improvement.

You will accomplish these outcomes through the following responsibilities…

  • Assessing the current QA tool sets, proposing necessary enhancements, and ensuring the team was trained to utilize these tools to their maximum potential. Keep the toolset up-to-date with industry trends.
  • Define Testing Boundaries: Demarcate clear boundaries between data QA & verification and app-side testing to eliminate redundancy and ensure optimal resource utilization.
  • Be a liaison between QA and Product teams, ensuring a seamless flow of information. Ensure the QA team is informed about product updates, changes, and releases in a timely fashion.
  • Develop a structured process to determine when code is ready for production, which includes defining quality benchmarks, overseeing final testing rounds, and ensuring all stakeholders are informed about release readiness.
  • Continuously evaluate the efficiency and effectiveness of QA processes, identifying areas for improvement and streamlining operations to maintain peak efficiency.
  • Implement a robust reporting mechanism that provides clear, concise, and actionable insights into MapLab’s product health, including tracking bug trends, test results, and other key quality metrics.
  • Mentor & provide direction to the QA team members, whilst fostering a culture of continuous learning and growth.

What you bring to Komodo Health (required):

  • You come from a background in QA Engineering with at least 3+ years most recently managing a team of QA professionals in a growing organization.
  • Hands-on expertise with test automation tools: Proficient in utilizing test automation tools such as Selenium WebDriver, Cypress, or Protractor for web application testing, with experience coding automated test scripts in Python.
  • Demonstrated ability to design, develop, and maintain automated test suites to ensure comprehensive test coverage and faster regression testing cycles.
  • Experience in using test management tools like TestRail, Zephyr, or HP ALM to plan, execute, and track test cases and results.
  • Skilled in organizing test suites, managing test execution schedules, and generating comprehensive test reports for stakeholders.
  • Strong proficiency in Python programming language for test automation, including libraries such as pytest.
  • Ability to write clean, maintainable, and efficient code for automated test scripts, custom test frameworks, and utilities to support QA processes.
  • Understanding of web technologies including HTML, CSS, JavaScript, and HTTP protocols. Proficient in identifying web elements, handling dynamic web elements, and performing web UI testing using test automation frameworks in Python.
  • Experience in designing and executing API test cases, validating API responses, and performing functional and non-functional testing of RESTful APIs.
  • Proficient in using version control systems such as Git for managing test automation code repositories, with experience in versioning, branching, and merging automated test scripts written in Python to ensure code integrity and collaboration among team members.
  • Strong presentation and communication skills, both written and verbal.
  • Extensive experience in cross-functional stakeholder management.

Additional skills and experience we’ll prioritize…

  • Understanding of relational database concepts and SQL querying for data validation and verification during testing, with the ability to write SQL queries in Python to retrieve and manipulate test data stored in databases and ensure data integrity in test environments.
  • Familiarity with browser developer tools like Chrome Developer Tools or Firebug for debugging and troubleshooting web application issues, with experience in using Python-based libraries and frameworks for web scraping, data extraction, and browser automation tasks.
  • Experience with CI/CD tools like Jenkins, Travis CI, or GitLab CI for automating build, test, and deployment processes, with proficiency in integrating automated tests written in Python into CI/CD pipelines to ensure early detection of defects and faster delivery of quality software.
  • Knowledge of cross-browser testing techniques and tools such as BrowserStack for testing web applications across multiple browsers and devices, with experience in writing Python-based test scripts to ensure compatibility and consistent user experience across different browser versions and platforms.

#LI-JK1 #LI-Remote

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.
$109,200$181,800 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

What We Offer

This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.