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Associate Engagement Manager



Boston, MA, USA · New York, NY, USA · Remote · United States
Posted on Friday, April 21, 2023

WELCOME to Aetion! We are one of the country’s leading science-driven technology companies using real-world evidence to provide innovative healthcare solutions. Our Aetion Evidence Platform is used to evaluate the safety, effectiveness and value of medications, delivering better outcomes to patients, medical professionals, and clients. We’ve partnered with top biopharma companies and are backed by leading venture capital firms to help increase our medical research and expand our product line.

Aetion and Aetion’s leadership are recipients of several prestigious awards:

Come join us!

PERKS of being an A-Teamer:

  • Unlimited PTO
  • 401(k) with 4% employer match
  • 16 weeks of fully paid parental leave
  • Daily in-office lunch stipend (and a fully stocked kitchen)
  • Sabbatical opportunity after five years of employment
  • Commitment to professional development opportunities with access to Skillsoft learning experience platform
  • Employee-led initiatives including annual company-wide innovation day & DEI resource groups
  • Comprehensive medical, dental, and vision coverage w/ multiple plan options including an HSA plan with annual Aetion contributions and covered premium costs.
  • Free membership to OneMedical
  • Peer & company recognition programs
  • Mental Health & Wellness Benefits
  • Monthly educational lunch & learns


Aetion is looking for an experienced professional for an Associate Engagement Manager to strengthen our Delivery team. The Engagement Manager will be responsible for building a positive relationship with a client, post-contract execution. In this crucial role, you’ll drive the adoption, retention, and overall health of our new customers while working with internal stakeholders. This individual will lead multiple client accounts while simultaneously improving Aetion best practices.


The following duties include, but are not limited to:

  • Support delivery on multiple client accounts and / or lead delivery on small accounts
  • Plan, direct and coordinate team activities, ensuring project milestones and timelines are met and maintained
  • Lead internal and external meetings, drive planning, agendas and meeting outcomes
  • Support client relationships, program governance and internal stakeholder communication
  • Prioritize project criteria, processes and contribute to decisions regarding program/project direction
  • Collaborate with cross-functional teams to define time-frames and deliverables
  • Work in a fast-paced, remote work environment
  • Manage scope and mitigate risk within engagements
  • Develop a high level understanding of the healthcare industry including real world data sources, client specific therapeutic areas and strategic initiatives
  • 5% Travel Required



  • Bachelors required with 3+ years of relevant experience
  • Experience working cross-functionally
  • Strong organizational and planning skills, high level of attention to detail
  • Outstanding written, visual and oral communication skills
  • Has enthusiasm, passion and a positive attitude
  • Eager to collaborate and work in teams


  • PMI certification and Software/SaaS or Systems background a plus
  • Solutions oriented and ability to troubleshoot
  • Biopharma and/or payer experience

Aetion is an Equal Opportunity Employer. Aetion is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

At Aetion, internal pay equity across teams is our top priority. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data.

US Pay Range
$75,000$90,000 USD