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National Strategic Accounts Senior Manager (Southeast)

Adaptive Biotechnologies

Adaptive Biotechnologies

Florida, USA
Posted on Wednesday, April 24, 2024

At Adaptive, we’re Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated.

As an Adapter, you’ll have the opportunity to make a difference in people’s lives. With Adaptive, you’ll create a career highlight through collaboration with bright, curious colleagues working at the apex of innovation and application.

It’s time for your next chapter. Discover your story with Adaptive.

Position Overview

The National Strategic Accounts Senior Manager is responsible for expanding and growing clonoSEQ business by forming partnerships with targeted strategic community-based network accounts within a region. This is a strategic leader and visionary position for a defined set of community-based network accounts and supergroups. This position is accountable for driving adoption through creating and executing a strategic plan encompassing business, clinical, and platform offerings that deliver improved and enhanced patient quality of life. This position will serve a critical role by communicating our product value proposition, education, marketing messages, programs, and information to key customers and stakeholders, and work internally with cross-functional teams to ensure successful pull-through to grow the clonoSEQ business. This position will collaborate with various internal stakeholder partners, the extended Strategic Accounts Team, and numerous colleagues across Adaptive.

Key Accounts for this position are generally in the Southeast and examples include: Florida, Tennessee, and Alabama

Key Responsibilities and Essential Functions

This individual must also work well under pressure to meet business objectives and growth sales goals. Responsibilities include but are not limited to, the following:

  • Demonstrate knowledge of, access to, and the ability to influence all key stakeholders in assigned community-based network accounts to drive sales. (Oncologists/Hematologist, Hematology Pathologist, Practice Leaders, Advanced Practice Providers, Lab personnel, and Supportive Personnel)
  • Partner cross-functionally with external and internal stakeholders to execute pull-through business plans and serve as the customer-facing leader for assigned community-based network accounts.
  • Develop, execute, and pull-through business plans to drive utilization and adoption for assigned strategic community-based network accounts within the given region.
  • Monitor product utilization, penetration, and other key performance metrics within assigned accounts.
  • Effectively build a short/medium/long term sales pipeline and manage the necessary levels of sales leads, prospects, and opportunities.
  • Deliver compelling sales presentations: close initial business, follow-up, and identify repeat business while building a network of referrals.
  • Participate in/facilitate account agreements, educational programs, training, and customer support efforts working with Adaptive's internal partners. (DHS, Account Managers, Clinical Services, Market Access, Marketing, Medical Affairs, etc.)
  • Build a comprehensive knowledge of customers and prospects, including the overall market, customer needs, personnel and responsibilities, budgeting, knowing their funding processes, and the competition.
  • Develop and lead initiatives to drive Adaptive's business imperatives and sales with State Societies, Regional Associations, and other regional strategic partners. (E.g., FLASCO, TxSCO, TOPS, etc.)
  • Attend identified relevant national/regional/local education meetings and conferences, maximizing opportunities at these events to deepen and expand Adaptive's business and credibility.
  • Develop and maintain all account/contact details within the Customer Relationship Management database (SFDC).
  • Self-directed and results-oriented; act as a change agent and make decisions in a dynamic environment with internal and external challenges.
  • Excellent communication skills (oral, written, and presentation); ability to present ideas and evidence-based scientific and economic data to customers in a way that produces understanding and impact.
  • Comply with all Federal and State laws, regulations, and policies that govern the conduct of Adaptive's activities.

Position Requirements (Education, Experience, Other)


  • BA/BS in Life Sciences or related field + 12 years of related experience (oncology/hematology, biotech, life science, or diagnostic sales and/or Oncology lab service background a plus) or Master's degree in Life Sciences or related field + 10 years of related experience.
    • Minimum of 5 years' experience in account management and oncology/hematology marketplace.
  • Additional oncology/hematology broad-based experience valued: sales operations, sales training, marketing, and sales management.
  • Previous experience in launching new oncology/hematology products or indications within community-based network accounts preferred.
  • Demonstrated ability to pull together insights from various sources and develop strategic business plans that result in a business decision, action, and sales results.
  • Demonstrated communication and teamwork skills; ability to gain alignment and act within a matrix team environment; ability to work in a collaborative and influencing fashion that drives business results.
  • Exceptional business acumen and understanding of community-based network landscape.
  • Clinical knowledge and proficiency in selling in the clinical oncology/hematology marketplace.
  • Ability to establish relationships with high-level Executive and Management personnel.


  • Strong technical background in molecular biology, genomics, next-generation sequencing, or immunology a plus.
  • Strong understanding of the reimbursement environment in the oncology/hematology marketplace
  • Strong presentation and negotiation skills.
  • Ability to establish relationships and high-level customer service.
  • Outstanding communication skills, including the ability to illustrate potential opportunities for our technology applications.
  • Excellent listening, time management, organizational and interpersonal skills.
  • Excited about an early-stage company environment that may require greater self-sufficiency.
  • Strong working knowledge of relevant software systems (e.g., MS Excel, Salesforce.com, Veeva CRM, Veeva Network, Informatica, Tableau, etc.) is desired.

Working Conditions

  • Travel 50% by air, train, or car required for regular internal and external business meetings, may include overnight/weekend travel.



Salary Range: $164,000 - $246,000

Other compensation elements include:

  • equity grant
  • incentive compensation
  • transportation reimbursement

Interested in this position, but don’t meet all the requirements? Adaptive is committed to building diverse, equitable, and inclusive teams across our organization. Please consider applying even if your experience doesn’t match all the qualifications; you may be the exact candidate we’re searching for!

Adaptive is not currently sponsoring candidates requiring work authorization support for this position.

Adaptive’s posted compensation information includes a base salary (or hourly rate) range and summary of other available total compensation. The base salary range represents a minimum-to-maximum salary (or hourly rate) available to candidates upon extension of offer. Base salary is thoughtfully considered upon offer and is determined through multiple evaluation checks throughout the interview process, including: a candidate’s ability to meet minimum qualifications (skills/experience/education), a candidate’s ability to thoughtfully address preferred qualifications, current market conditions, and internal pay equity. Listed base salary is exclusive of bonus, commission, equity, differential pay, benefits, and other incentives.

Adaptive's benefits at-a-glance.

Adaptive Biotechnologies is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Please refer the Equal Employment Opportunity Posters for more information. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@adaptivebiotech.com.

If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail accommodations@adaptivebiotech.com. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

NOTE TO EMPLOYMENT AGENCIES: Adaptive Biotechnologies values our relationships with our Recruitment Partners and will only accept resumes from those partners who have active agreements with Adaptive. Adaptive Biotechnologies is not responsible for any fees related to resumes that are unsolicited or are received by any employee of Adaptive Biotechnologies who is not a member of the Human Resources team.